Saturday, October 17, 2009
♥♥Risk Associated with IS/IT Change♥♥
NCCC
New City Commercial Corporation
July 4, 2009 we had conduct an interview together with my MIS group members the NCCC Hardware Security Supervisor, Mr. Hervin Miclat.
To understand better, Mr. Miclat explained first the information regarding the NCCC Mall. I found out that it composed of hierarchy.
ICT Director
-Application Group
-Hardware and Networking services
-Operations Group
Every branch seeks help to the Information Communications Technology local level and usually they determine the cause and effect about the events in their company to become more competitive in the market.
These are the risks associated with business and IS/IT change.
First Example:
The MMS (Merchandise Management System)
This system includes:
• Vendor management
• Price management
• Promotion management
• Financial control
• Merchandise receiving, allocation and replenishment
• Inventory control and procurement
This usually talks about the receipt. Management in a certain company do there best to have a good system and to have a lot of customers because customers choose a company which has a better services offered, accurate and fastest way of printing receipt,
Second Example:
Operating System
It mainly refers to security and vulnerability issues. These are hone to hacker to use and then compromised the system. Management challenge to conduct a case study regarding to this issue to protect and secure the system against the hacker.
One best example of this is the Microsoft 2000 and Microsoft 2008. Obviously since 2008 is the latest so the company would prefer to used the Microsoft 2008 because it contains a lot of new features and well-organized. This would also make the company to be more competitive in the market.
Other cited example was a server. Pertaining to a certain situation, if a company planning to change a new server, first they should a key study prior to the changes. At that way they can compare which server is appropriate to be used.
Third Example:
Firewall
A firewall is a part of a computer system or network that is designed to block unauthorized access while permitting authorized communications. It is a device or set of devices configured to permit, deny, encrypt, decrypt, or proxy all (in and out) computer traffic between different security domains based upon a set of rules and other criteria. It has a Unified Technology System (UTM).
If the company decides to change a system, they should analyze the risk if they will change it or not then list the difference between the old and new system to know which is the appropriate.
Remember:
Every IT change there is always a corresponding risk involve. A company especially the NCCC Mall makes every effort to offer Service from the Heart first of all to their associates. They also sustain solid relationships with their business partners to endow with a wide variety of basic and unique merchandise.
Profile:
"NCCC is all about people: Their associates, customers, business partners and community. Since starting out as a textile store in 1952 they continue to grow, expanding to different retail businesses and locations to serve more people. They strive to offer Service from the Heart first of all to their associates. They also maintain solid relationships with their business partners to provide a wide assortment of basic and unique merchandise. They are proud of journey and we continue to pay tribute to o founders and history by living up to core values of humility, caring, hard work, excellence and fun. They live for their vision to be A Leader Who Cares. "
IT BEST PRACTICES:
Proper documentation in every system(procedure)
Standard operating procedure
Policy
References:
www.nccc.com.ph
http://nickilo.wordpress.com/2007/10/17/malls-of-davao-nccc-mall-exterior/
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