Systems Professional v/s Department Manager

Juan: The way to go about the analysis is to first examine the old system, such as reviewing key documents and observing the workers perform their tasks. Then we can determine which aspects are working well and which should be preserved.
Pedro: We have been through these types of projects before and what always ends up happening is that we do not get the new system we are promised; we get a modified version of the old system.
Juan: Well, I can assure you that will not happen this time. We just want a thorough understanding of what is working well and what isn’t.
Pedro: I would feel much more comfortable if we first started with a list of our requirements. We should spend some time up-front determining exactly what we want the system to do for my department. Then you systems people can come in and determine what portions to salvage if you wish. Just don’t constrain us to the old system.
Required:
a. Obviously these two workers have different views on how the systems analysis phase should be conducted. Comment on whose position you sympathize with the most.
B.What method would you propose they take? Why?
(1000 words)


Most of the time especially when we are in the field of business or even though in our real life, when we are going to carry out such things we should always begin in planning and various arguments pertaining to what we want to achieve. The situation that was stated above was just a mirror to what we usually perform every now and then. Actually, the persons behind this situation John Juan, the professional system analyst and Peter Pedro as a manager of the department was had a conversation or argument of what will be the best method to be used for their new targeted information system. I can say that most successful and unsuccessful projects really rely on the performance, cooperation, ideas, understanding and communication in between the person who is responsible to develop and most especially the user. Moreover, if you're going to bring about real change in an organization you have to have a plan. You need a vision, of course, and you have to engage people and get them excited about the vision. But if you don't have a plan then nothing much will come of it. As the old saying goes, failure to plan is planning to fail.

Fortunately, these two persons above (John Juan and Peter Pedro) have brilliant and good ideas for their new information system. I just remember to what my instructress shared to the class that before making or developing a system it is very important to done with proper communication with your client, you should ask first the client of what would be the features of that system or in other words you should analyze the flow and prepare first of what are those necessary requirements needed in the system. This is very important to remember in order to minimize risk and to maximize your time. Definitely, it was very obvious that the manager of the department had experienced failure so I think he was afraid that it will happen again. Before I will conclude of what will be the feasible method for me, I just want to explain first John Juan (a system analyst) and Peter Pedro’s (as the manager) ideas. John Juan seems to look at first the old system. In relation to this, he will be observing workers performance and examine those pertinent data gathered during their studies and assessment conducted. In this way, we can now identify of which part of that system calls development and what are those things suitable to be preserve for future use. In my point of view, he seems a practical system analyst because he is analyzing first those possible expenditures for their new information system. It is more important for John Juan to look at closely and carefully to the old system of what is the best that could still contributes for improvement. Why should we find for another method if there is an existing system that is possible to be applied and serves as our basis for the new IS? He just wants to make use of the existing resources that is near to them and easy to be studied. Obviously, he is analyzing first the feasible solution for their problem. In the side, Peter Pedro as the manager of the department wants to gather first those important requirements needed for their new information system. Requirements are the crucial things that system professionals must acquire because we all know that most clients are more knowledgeable of what are those possible needs of their system. The manger stands like a Boy Scout for me. Why I say so? Because he is preferably ready and prepare since he is asking for the list of requirements for the new IS. He just wants to assure first those necessary things. Take a look when you are printing documents, it is very important that you will prepare first those things needed for printing such as computer unit, printer, flash disks, ink, papers and others. This is what the manager aims because he believes that most successful projects largely depend on the gathered requirements.

Finally, I came to a conclusion based on my understandings and observation; it is easier for me to maximize my time to make use of the available resources. Therefore, John Juan’s idea that was to look at closely and carefully first the old system because it will serve as the basis for new IS.